Privacy Policy
At Nika Casino, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website and services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, date of birth, phone number, postal address, and identity verification documents.
- Account and Gaming Data: Username, gameplay history, deposits, withdrawals, and account preferences.
- Technical Data: IP address, device type, operating system, browser type, geolocation, and session logs.
- Marketing Preferences: Communication preferences and responses to marketing messages.
2. How We Use Your Data
We process your data for the following purposes:
- To create and manage your account.
- To verify your identity and comply with legal obligations (e.g., KYC, AML).
- To process payments and withdrawals.
- To provide customer support and resolve issues.
- To improve our services and personalize your experience.
- To send marketing communications (only with your consent).
- To detect and prevent fraudulent activity.
3. Legal Basis for Processing
We rely on the following legal bases:
- Performance of a contract – to provide our services to you.
- Legal obligation – to meet regulatory and legal requirements.
- Legitimate interest – for security, fraud prevention, and service improvement.
- Consent – for optional marketing communications.
4. Data Sharing
We may share your personal data with:
- Payment providers and financial institutions.
- Identity verification and fraud prevention services.
- Regulatory and government bodies, where required by law.
- Third-party service providers (e.g., IT, analytics, support), under strict data protection agreements.
5. International Transfers
Some data may be processed outside the UK and EEA. In such cases, we ensure appropriate safeguards are in place, including Standard Contractual Clauses or adequacy decisions.
6. Your Rights
Under the UK GDPR, you have the right to:
- Access your personal data.
- Correct inaccurate or incomplete data.
- Request data deletion (where legally permissible).
- Restrict or object to certain processing activities.
- Withdraw consent at any time (for marketing).
- Request data portability.
To exercise your rights, please contact us at [email protected]